Why should I buy Bitcoin with gift cards? Isn't that
complicated?
Without CGift, buying cryptocurrencies on exchanges can
be quite a hassle, especially for beginners. From understanding and dealing with different order types,
bid and ask rates to creating a wallet and making sure that the cryptos get transferred properly. CGift
believes that Bitcoin should be easily accessible to everyone. Gift cards are a format recognized by
people all around the world. By offering crypto gift cards, we make it easy for you to enter the world of
cryptocurrencies or help your friends to do so by gifting them one of our vouchers. We aim to make buying
Bitcoin just as easy as buying a gift card for your favorite retailer. Therefore, our platform is focused
on user friendliness. Our platform does not require you to create a wallet yourself or to familiarize
yourself with the terminology of crypto exchanges. All it takes to enter the world of cryptocurrencies is
buying a voucher and redeeming it.
Which payment options do you offer?
To make buying CGift Cards as easy as possible for you,
we offer several payment options. We offer card payment with Visa or Mastercard. You can also pay via
SOFORTÜberweisung.
How long does the payment take?
The payment will usually be confirmed within minutes. In
certain instances, the confirmation may take up to 24 hours.
Why do I need to verify my identity?
We are committed to creating a safe environment for their
customers. Fraud checks and identity verification procedures are carried out to minimise negative impact
from fraud, money laundering or identity theft for their customers.
How does purchasing digital gift cards work?
Purchasing a digital gift card is very simple: You select
your desired amount and your preferred payment method. After your payment, the system will send an e-mail
containing a redemption link to the provided email address. Whenever you/the recipient is ready to redeem,
click on the link to redeem your funds.
What is the advantage of digital gift cards?
Digital gift cards are a lot faster, as you will receive
the details instantly to your email after the partner has received your payment, and you do not need to
wait for the gift cards to reach you by postal mail. Digital cards provide you ultimate flexibility when
to redeem to get the best exchange rate!
I didn`t receive the Email to redeem my gift card – what
should I do?
Please check your spam folder. If you still cannot find
the email, please contact our customer service via the support form, e-mail or phone and we will be happy
to help.
How do I redeem a CGift Card?
Congratulations, you have received a CGift Card
and are only a few steps away from entering the world of cryptocurrencies. All you have to do is to
follow these simple steps:
- Click on the redemption link in the e-mail
you received.
- After clicking on the link, proceed by
re-entering your email and completing your profile (if you are a new customer).
- If you have never redeemed a CGift Card
before, you may be asked to verify your identity. This only takes minutes and all you need is your
passport or identity card. If you already have a verified CGift account, you will not have to conduct
this step.
- Upon verification, you confirm the
redemption and the value of your voucher will be exchanged to Bitcoin. That’s it!
- From now on, you can track the value of your
Bitcoin by logging in to our website. You can request a payout of your Bitcoin to your bank account at
any time.
Is it necessary to already have a wallet to redeem a CGift
card?
No, we have made the redemption process as simple as
possible. When you redeem one of our vouchers, we take care of the
custody of your cryptocurrencies for you. Unlike other crypto providers, you don't have to set up a wallet
and transfer your Bitcoin to it. The custody of your cryptocurrencies is free of charge for you and you
can withdraw them in euros at any time.
Can I convert my Bitcoin from voucher redemptions back
into euros?
Of course you can have your Bitcoin paid out to your bank
account in Euros. This is possible in the dashboard of your account.
I cannot find the email to activate my gift cards. Can you
help me?
Please check your spam folder. If you still cannot find
the email, please contact our customer service via the support form, e-mail or phone and we will be happy
to help.
Which exchange rate do you use and how is it calculated?
As the reference rates, our solution uses the exchange
rate as provided byour partner crypto exchanges. For the redemption rate, a mark up of 4% is added to the
reference rate to cover cost and risk. The expected redemption rate is displayed when you redeem your gift
card. The redemption rate at the time of redemption is applied. If you keep your gift card for 1 year
until you redeem, you will receive the redemption rate at that day and time.
What is CGift?
Gift AG is a global company with offices in Hamburg,
Germany, and Palo Alto, California, that offers simple, convenient and accessible technology solutions for
consumers to purchase and utilize cryptocurrencies. CGift is focused on creating and easy-to-use digital
and physical gift cards, as well as ATMs. CGift delivers much-needed convenience, simplicity, and
familiarity for consumers looking to engage with the nascent cryptocurrency marketplace.
As a data-driven blockchain technology CGift is focussed
on making digitalcurrencies accessible to mainstream consumers globally. The company has developed the
technology for a simple digital and physical gift card solution that enables consumers to purchase and
share cryptocurrencies, like Bitcoin, instantly. Through partnerships in Europe, Asia and South America,
CGift is providing its technology and making the purchase and sharing of digital currencies accessible
across a range of formats and distribution channels.
CGift offers a consistent brand and simple consumer
experiences across all consumer touchpoints. The company has developed and acquired assets and works with
partners that operate innovative gift card models.
Where can I find more information about CGift and
cryptocurrencies in general?
You can find more information about CGift at our webpage.
A good place to start to learn more about Bitcoin is
bitcoin.org. When
you want to learn more about other cryptocurrencies you can check out for instance
https://cointelegraph.com.